Privacy Policy
Altera Group pays special attention to protecting your privacy. We strive to ensure transparency and security with regard to any information you provide to us when using our website altera.ge (hereinafter, the “site”), its services, programs and related services.
Use of the site's services means the User's unconditional consent to this Policy; if the User does not agree, the User must refrain from using the services.
01. General provisions
1.1. In this Policy, the “User's personal information” means the following:
1.1.1. Personal information that the User provides about themselves when filling in and submitting request forms, subscribing to updates or using the Services. This information includes the User's personal data. Some information necessary to provide the Services is always specially marked. At the same time, the User may provide other information at their own discretion.
1.1.2. Data that is automatically transmitted to the site's services in the course of their use by the software installed on the User's device. This data includes the IP address, information about cookies, information about the User's browser (or another program used to access the services), the technical characteristics of the hardware and software used by the User, as well as the date and time of access to the services, the addresses of the requested pages and similar information.
1.1.3. Other information about the User, the processing of which is provided for in the Site Use Agreement.
1.1.4. This Privacy Policy applies only to the site. The Company does not control and is not responsible for third-party sites that the User may visit via links available on the site.
02. Purposes of processing users' personal information
We use the information collected for the following purposes:
Providing you with the services and feedback you request.
Personalising your experience of our site and services.
Improving the quality of our services and developing new products and services.
Providing you with information about our products, promotions and events.
We do not sell, exchange or transfer your personal information to third parties without your consent, except as provided by law.
03. Main rights and obligations of the Operator
3.1. The Operator has the right:
— to receive reliable information and/or documents containing personal data from the personal data subject;
— if the personal data subject withdraws consent to the processing of personal data, or sends a request to stop the processing of personal data, to continue processing the personal data without the consent of the personal data subject where there are grounds specified in the Law on Personal Data;
— to determine independently the composition and list of measures necessary and sufficient to ensure the fulfilment of the obligations provided for by the Law on Personal Data and the regulations adopted in accordance with it, unless otherwise provided by the Law on Personal Data or other federal laws.
3.2. The Operator is obliged:
— to provide the personal data subject, at their request, with information concerning the processing of their personal data;
— to organise the processing of personal data in the manner established by the current legislation of the country;
— to respond to appeals and requests from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
— to provide the authorised body for the protection of the rights of personal data subjects, at its request, with the necessary information within 10 days of receiving such a request;
— to publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;
— to take legal, organisational and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, provision and distribution of personal data, as well as from other unlawful actions with respect to personal data;
— to stop the transfer (distribution, provision, access) of personal data, stop the processing and destroy personal data in the manner and cases provided for by the Law on Personal Data;
— to fulfil other obligations provided for by the Law on Personal Data.
04. Principles of personal data processing
4.1. Personal data is processed on a lawful basis.
4.2. Only personal data that meets the purposes of its processing is subject to processing.
4.3. The content and volume of the personal data processed correspond to the stated purposes of processing. The personal data processed must not be excessive in relation to the stated purposes of its processing.
4.4. When personal data is processed, its accuracy, sufficiency and, where necessary, relevance to the purposes of processing are ensured. The Operator takes the necessary measures and/or ensures that they are taken to delete or correct incomplete or inaccurate data.
4.5. Personal data is stored in a form that allows the personal data subject to be identified for no longer than the purposes of processing require, unless the storage period is established by federal law or by a contract to which the personal data subject is a party, beneficiary or guarantor.
4.6. The personal data processed is destroyed or anonymised once the purposes of processing have been achieved or when it is no longer necessary to achieve these purposes, unless otherwise provided by federal law.
05. Procedure for the collection, storage, transfer and other types of processing of personal data
5.1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorised persons.
5.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with the current legislation or where the personal data subject has given the Operator consent to transfer the data to a third party to fulfil obligations under a civil law contract.
5.3. If inaccuracies are found in the personal data, the User may update it independently by sending the Operator a notice to the Operator's email address info@Altera.ge marked “Update of personal data”.
5.4. The User may withdraw their consent to the processing of personal data at any time by sending the Operator a notice by email to the Operator's email address info@Altera.ge marked “Withdrawal of consent to the processing of personal data”.
5.5. The processing of personal data may be terminated when the purposes of processing have been achieved, when the consent of the personal data subject expires, when the personal data subject withdraws consent or requests that the processing stop, or when unlawful processing of personal data is detected.
06. List of actions performed by the Operator with the personal data received
6.1. The Operator collects, records, systematises, accumulates, stores, clarifies (updates, changes), retrieves, uses, transfers (distributes, provides, grants access to), anonymises, blocks, deletes and destroys personal data.
07. Confidentiality of personal data
The Operator and other persons who have obtained access to personal data are obliged not to disclose it to third parties and not to distribute personal data without the consent of the personal data subject, unless otherwise provided by federal law.
The User can get any clarification on questions concerning the processing of their personal data by contacting the Operator by email at info@Altera.ge.
Any changes to the Operator's personal data processing policy will be reflected in this document. The Policy is valid indefinitely until it is replaced by a new version.
The current version of the Policy is freely available at altera.ge/en/privacy.
